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Grievance Resolution Policy for Overseas Students

Status


Last reviewed
Wed, 05 August 2020

MST is committed to ensuring that overseas students who have a concern about any academic or non-academic aspect of our higher education operations have ready access to fair, just and effective grievance processes.

Public
visibility
Approved on: 28 Jun 2022
Amended on: 28 Jun 2022
Review cycle: 3 Years
Owned by

College Board

Approved by

Vice Principal (Academic)

Category: 
Policy Contact: 
Dean of Studies
Purpose: 

MST is committed to ensuring that overseas students who have a concern about any academic or non-academic aspect of our higher education operations have ready access to fair, just and effective grievance processes.

Scope: 

All MST overseas students

Statement: 

MST has a policy and a process for dealing with student grievances (also called ‘complaints’). The policy ensures that overseas students have access to fair and just avenues to deal with any grievances, and that they can follow those avenues without fear of reprisal.

MST is an affiliated college of the Australian College of Theology (ACT). The ACT Grievance Resolution Policy for Overseas Students applies to MST.
The link to the ACT Grievance Resolution Policy for Overseas Students can be found here.

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